deutsch
The Concept for the department
store Self Service 2000:
Is the very first worldwide High
Tech Project with optimized customer oriented service. At present large
chains are looking for a new concept. The department store SELF Service
2000 is offering a new shopping culture connected with the traditional
shopping habits.The products of the daily requirements are offered in a
pleasant atmosphere without any stress and around the clock.
The customer
• does not have to bother by physically moving his
purchases off the shelves
• does not have to bother with unmanageable shopping
carts at the checkout counter
• nor does he have to bother with repeated loading
and unloading his purchases until he is ready to drive home.
New trends and new shopping
habits will be joined in such a way offering the customer a real value.
The unique customer orientation (without the difficult customer
oriented commissioning), shopping without absolutely any problems an
any day of the year as well as the unusual sales principle will
guarantee a very high net yield.
This is how the department store
operates:
- The customer drives to any free parking lot
- With an available portable bar code reader (scanner) he
goes to the store
- The customer can see and examine the original products - as
samples. Then he can order by using the bar code reader
- The fully automatic storage system makes up the order with
the help of robots
-
After
payment at the checkout counter and returning the scanner the articles
purchased are released directly at the parking lot in a container
- After
the purchase having been controlled the entire purchase is touched only
once until it has been moved and loaded into the vehicle
- After returning the container the exit is cleared for the
customer
SELF-Service
2000 - Performances
Pickup:
- self scanning
- booking in advance by telephone
- booking in advance via Internet
- for the handicapped from the parked car
Delivery:
- after telephone order
- after Internet order
- after orders having been placed, if pedestrians or two
wheel driver rental car
FURTHER PERFORMANCES:
- errand boys an the parking lots (packing, technical
assistance)
- The best and most simple handling possible and
understandable signs guarantee an optimal shopping comfort.
- Organizing data for targeted marketing actions
- Virtual shopping - already possible during the planning
phase as advertisement
- Multimedia - US-Trends - to organize
Facts
- Self Service 2000 / CCM
- Maximized, customer oriented 24 hour service; Multi
functionality
- Adjusting closing times
- Suitable for all products which can be transported in a car
- Suitable for all age groups and the handicapped
- Blackmail impossible
- Integrated restaurant with a panoramic view
- No shopping carts
- No use of parking space (ecological advantage)
- Covered parking lots
- Small property sizes (economic advantage)
Coverage of the market - short and medium-term:
1 seif-service market 2000 for a population of approx. 300,000
Approx. 250 in Germany, approx. 1000 in Europe
FACIT:
To integrate all sales possibilities available!
Kontakt: warehouse@cbc-ccm-cizerle.de
european
patent Nr.
0742928 granted, 07.01.1998
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